Frequently Asked Questions

• I'm a registered user! How can I upgrade?
  
• Installation Problems
  
• Supported Recording Formats
  
• Connecting your system
  
• Problems Breaking Tracks
  
• Playback Problems
  
• RIP Vinyl Crashes on my computer. Can you help?

Why is the price so low?

We don't believe that just because all other shareware is $19.99 or $29.99 that we should follow suit.

We believe that software should be affordable, but not free. When you purchase RIP Vinyl, you get free updates and email support. How can someone provide reasonable support when they haven't charged any money?

Some people think that it's acceptable to steal software from dodgy sites on the internet, or pass it around without paying. We hope that by setting the price at a reasonable level (often below the price of the cables required to do the recording, or a new needle for your record player), you'll feel good about purchasing the product, and telling your friends what great value it is.

You get what you pay for?

Sometimes this old adage is used as an excuse for not buying a low cost item.

Low cost doesn't mean low quality when you buy software from us.

We feel RIP Vinyl offers exceptional value for money, and thousands of our customers agree with us.